Instructional Designer / Content Specialist

San Francisco, California, United States | Turn/River Capital | Full-time | Partially remote

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About Turn/River Capital

Turn/River Capital is a technology-focused private equity firm with over $2B under management. We are data-driven growth experts. Our strategy is to combine capital with results-oriented marketing, sales optimization, and operational execution to drive companies to 2-3x growth while remaining profitable. We are analytically driven, curious by nature, and always looking for the next experiment to drive improvement.

The Opportunity: Instructional Designer/ Content Specialist

We’re looking for an Instructional Designer to assist with accelerating Turn/River’s enablement impact through design and rollout of training content and courses for cross portfolio education. This individual will be our in-house designer for creating repeatable tools, templates, courses and learning paths for various GTM roles to help accelerate the application of Turn/River Capital’s proven playbooks and methodologies.

Responsibilities:

  • Convert T/R playbooks into repeatable and digestible training courses for portco education
  • Create learning paths for various audiences and align with T/R functional leaders and Enablement team to assign courses under each path (AE learning path, AM learning path, leader learning paths, etc.)
  • Conduct enablement needs assessment across portfolio companies to prioritize development of scalable training deliverables on a quarterly basis
  • Build and execute an audit process to refresh course content on a regular cadence
  • Participate in evaluation and selection of an LMS to house and manage portfolio facing training content
  • Track training consumption and correlate LMS data to Salesforce data to evaluate business outcomes

Requirements:

  • 2+ years experience in training design and content management.
  • 2+ years experience supporting GTM teams or working in a GTM role.
  • Exceptional skills in agile content and course creation.
  • Experience with Articulate Rise or a similar authoring tool preferred.
  • Proficiency with building reports to assess training adoption and translate insights into actionable tactics.

Benefits:

  • An opportunity to make a dramatic impact across multiple high growth tech firms
  • Competitive salary, equity, and health benefits
  • 401K
  • Commuter benefits
  • Energetic work environment with perks - snacks, monthly team lunches, etc
  • A company that enjoys having fun; holiday and summer parties, annual global company offsite, and lots of other great stuff

Location:

  • SF - hybrid work model